Returns & Exchanges
At Bestia Collars, we take pride in our craftsmanship and want you and your pet to be completely satisfied with your purchase. If your gear isn't a perfect fit, you can return or exchange any unused items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Securely
Place the item in its original packaging, ensuring all tags are attached and the leather is protected to prevent damage during transit.
Ship the Package
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center.
Receive Refund or Exchange
Once our quality control team inspects the item, we will process your full refund or ship out your new size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing